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Excellent opportunity for customer service experts to work for a trading company.
Excellent opportunity for customer service/order processing experts to work for a global FMCG distribution company.
Excellent opportunity to lead up the Customer Service team at the world leading logistics solutions provider.
Our client is looking for a communicative and diligent individual to join them as Customer Service Officer. If you want to work for a reputable company with a global presence, here is your chance!
Our client is one of the top global banks that mainly provide services on commercial and wealth management for individuals and companies. They are currently looking for Customer Service Officer to handle customer service and to support RM for smooth account operations. Prior CS experience or candidate without any working experience are welcomed!
Our client is one of the top global banks that mainly provide services on commercial and wealth management for individuals and companies. They are currently looking for a Customer service officer to provide client servicing for employee benefit enquires via phone call. The successful candidate should have 1 to 2 years of working experience in customer service field within banking industry.
Our client is currently seeking a dynamic and customer-focused individual to join as a Customer Service Officer. In this role, you will be responsible for providing exceptional customer service to the guests and clients. You will be the first point of contact for customers and will be responsible for ensuring their needs are met in a timely and efficient manner.
Due to the relieve of COVID measures, the travel and hospitality industries are rapidly resuming normal and achieving new heights. Our client is now seeking for an enthusiastic Customer Service Officer to join one of the largest Hospitality Group in Hong Kong. If you are interested in it, please do not hesitate to apply!
The successful candidate will be handling customer inquiries via phone and email, promoting products, supporting management, and handling client requests with relevant stakeholders accordingly. Continuous learning opportunities and diverse job duties provided!
Great opportunity to join a Fortune 500 Company which is also a leading payment solution provider in the market! They are now looking for a Customer Services Officer to provide excellent customer services to their clients. If you are interested in it, please do not hesitate to apply!
A well-known fast fashion retailer is now seeking for a Customer Service Officer to handle customer enquiries. If you have 2+ years experience working in call center, please do not hesitate to apply!
Excellent opportunity to lead up the customer service team for a leading financial services institution.
Our client is a well-known Insurance MNC with operations across the globe. Currently, they're looking for a Customer Service Officer to join their dynamic team.
This role offers WFH flexibility and stable working hours!
The successful candidate will handle trade inquiries with professional clients within APAC, including broker-dealers, hedge funds, investment managers, and proprietary trading groups.
As a Sales Administrator, you will play a crucial role in supporting the sales team and ensuring smooth operations of the sales process. Your attention to detail, strong communication skills, and ability to multitask will be essential for success in this position.
We are seeking a detail-oriented and customer-focused Sales Support Executive to join our team in the sports equipment industry. As a Sales Support Executive, you will play a crucial role in supporting the sales team by providing administrative and operational assistance.
Our client is a market leader in amenities OEM manufacturer in the market with more than 30 years of experience. They are currently looking for a Sales Administrator to join their winning team. If you have experience in handling presales support, tendering procedures and also project management, please do not hesitate to apply now!
My client is looking for a great communication and team player candidate to support the CS team in providing world-class services to external clients and support in the business.
Our client is a well-know distributor in Hong Kong specialising in chemical raw material distribution. They are currently looking for Sales Administrator to provide support to their sales team. They are opened to fresh graduates as well, if you are interested in developing a career in a market leader within the industry, please do not hesitate to apply now!
Our client is looking for a candidate with overseas studying experience to join their Sales & Admission Team in Hong Kong. The candidate will be responsible for driving the recruitment of students at their campuses. Please do not hesitate to apply now!
Our client is an European based navigation system provider for corporate clients, they are currently looking for a customer support specialist to support after sales service and also provide advice to client regarding the application on their navigation system
The successful candidate will be handling pension member and retail client inquiries via phone and email, handling face-to-face meetings, transaction requests, and retail fund review.
The successful candidate will be involved in addressing client inquiries over the phone and face-to-face, troubleshooting issues, performing quality assurance, and providing premium customer service.
We are looking for a Client Relationship Officer for a corporate Financial Group. They provide flexible working hours and is open to passionate junior candidates.
The successful candidate will be part of a strong customer service team providing support to clients relating to the company's security system and smartphone app.
Our client is one of the top leading Hong Kong banks that serves for over 3.5 million customers worldwide with over 80 years of history, they are currently looking for a role of a Branch Service Officerto support branch operations matter and product promotion. The candidate should have relevant experience in customer support. Both fresh graduate or candidate without banking experience is also welcomed!
The successful candidate will be handling client inquiries, providing advice to clients on the company's services and business model, educating clients on the full trading cycle, and troubleshooting and escalating errors to relevant stakeholders.
The successful candidate will be resolving our clients' queries across diverse channels, advising stakeholders on high-level issues, and maintaining long-term relationships with existing and prospective clients including introducing brokers, banks, financial advisors, and hedge funds.
Our client is seeking a sociable and energetic canidate to join them as Service Advisor. If are passionate with customer service and want to join one of the premium luxury automotive brands in Hong Kong, do not hesistate to apply now!
You'll be working as a Consultant to provide one-to-one consultations and provide pre - and post - sales customer service to students / parents. Do not hesitate to apply now to join their energetic team.
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The role of customer services in any organisation is vital because when you are dealing with customers directly you are the 'face' of the company. In fact, to them, at that time, you are the brand ambassador of the company. This is true whether you are dealing with customers in person, on the phone, by email, social media, via live chat or instant messaging but whatever the means of communication the ability to leave the customer satisfied is the key.
The exact nature of the job will, of course, be different in each company but to be successful in this field there are certain basic requirements common to them all. The most important is the ability to find out what the customer needs and to help them meet that need either directly or by connecting them to the person or department who can, therefore good communication skills, verbal and written, are vital.
Other Key Skills and Customer Facing Attributes
Dealing directly with customers and helping to solve their problems can be very rewarding. You will need to learn the customer systems in order to record your interactions and update accounts. You may be handling information which is either personal, sensitive or confidential so discretion is essential. Whatever your exact tasks you will be an important part of the business driving sales by helping keeping customers happy.
With the variety of organisations operating in Hong Kong from sectors such as banking, technology, airlines, retail, utilities and many more there are vast opportunities in the field of customer services.
Hong Kong has evolved into an important global business hub, and as a result Customer Service jobs are in great demand with applicants often coming from all over the world. If you see yourself in such a role in the near future, the team at Page Personnel would like to hear from you. Just forward your CV on to us and don’t forget to set up an email job alert as well.
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Page Personnel (EA Licence No. 71375) is a brand name of Michael Page International (Hong Kong) Limited 米高蒲志國際(香港)有限公司 (Company No.176887, EA Licence No.73125) is part of the PageGroup. Office address: Suite 1803, Central Tower, 28 Queen's Road Central, Hong Kong