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Great career opportunity to enter world leading MNC as a Customer Service Specialist. If you are personable and have a talent for client servicing, do not miss this chance to apply!
Our client is one of the top global banks that mainly provide services on commercial and wealth management for individuals and companies. They are currently looking for Customer Service Officer to handle customer service and to support RM for smooth account operations. Prior CS experience or candidate without any working experience are welcomed!
US based luxury home renovation solutios company seeking individual with excellent communication and interpersonal skills as a customer service officer. The ideal candidate will be responsible for providing exceptional customer service to our clients, ensuring customer satisfaction and retention.
Our client is looking for a dedicated and experienced Customer Service Executive to join our team. The ideal candidate will be responsible for providing exceptional customer service to our clients, ensuring customer satisfaction and retention.
Our client is one of the top global banks that mainly provide services on commercial and wealth management for individuals and companies. They are currently looking for a Customer service officer to provide client servicing for employee benefit enquires via phone call. The successful candidate should have 1 to 2 years of working experience in customer service field within banking industry.
Our client is currently seeking a dynamic and customer-focused individual to join as a Customer Service Officer. In this role, you will be responsible for providing exceptional customer service to the guests and clients. You will be the first point of contact for customers and will be responsible for ensuring their needs are met in a timely and efficient manner.
Due to the relieve of COVID measures, the travel and hospitality industries are rapidly resuming normal and achieving new heights. Our client is now seeking for an enthusiastic Customer Service Officer to join one of the largest Hospitality Group in Hong Kong. If you are interested in it, please do not hesitate to apply!
The successful candidate will be handling customer inquiries via phone and email, promoting products, supporting management, and handling client requests with relevant stakeholders accordingly. Continuous learning opportunities and diverse job duties provided!
Great opportunity to join a Fortune 500 Company which is also a leading payment solution provider in the market! They are now looking for a Customer Services Officer to provide excellent customer services to their clients. If you are interested in it, please do not hesitate to apply!
A well-known fast fashion retailer is now seeking for a Customer Service Officer to handle customer enquiries. If you have 2+ years experience working in call center, please do not hesitate to apply!
You will be developing your career with an international travel agency with over 30 years' experience in providing services that would enhance customers' travel experience. They are currently looking for a Customer Services Officer to handle premium customers enquires and complaints. If you are fluent in Japanese, English and Mandarin, and have 1+ year of customer services, please do not hesitate to apply!
Our client is a Top European Corporate Bank, and they are currently looking for a Customer Service Officer/Manager to handle customer service and operational support. The candidate should have 1+ years of working experience in customer service within Banking/FI. Fresh grads are also welcomed.
Our client is a well-established financial service firm with operations across the globe. Currently, they're looking for a Customer Service Officer to join their dynamic team.This role offers WFH flexibility and stable working hours!
Great opportunity to join one of the largest commercial bank! They are now looking for a Customer Services Officer to provide professional customer services to their customers. If you are interested in it, please do not hesitate to apply!
Our client is a well-known Insurance MNC with operations across the globe. Currently, they're looking for a Customer Service Officer to join their dynamic team.
This role offers WFH flexibility and stable working hours!
Our client is Top Insurance Firm and they are looking for Customer Service Officer to handle application checking, client verification, enquiries and this role will have to face clients. The candidate must have 2+ years of working experience in customer service in any industry but insurance industry will be preferred.
Our client is Top Insurance Firm and they are looking for Customer Service Representative to handle enquiries and request from agents via phone, live chat, email on products and services. The candidate must have 2+ years of customer service/ call center experience within Insurance Industry. Fresh graduates who want to develop their career in customer service are welcomed.
Our client is a well-known Insurance MNC with operations across the globe. Currently, they're looking for a Customer Service Officer to join their dynamic team.This role offers WFH flexibility and stable working hours!
Developing your career in a private wine club! They are now looking for a Brand Ambassador to manage high-net-worth customer account. If you have 3 years experiences in wine or luxury services, please do not hesitate to apply!
The successful candidate will handle trade inquiries with professional clients within APAC, including broker-dealers, hedge funds, investment managers, and proprietary trading groups.
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The role of customer services in any organisation is vital because when you are dealing with customers directly you are the 'face' of the company. In fact, to them, at that time, you are the brand ambassador of the company. This is true whether you are dealing with customers in person, on the phone, by email, social media, via live chat or instant messaging but whatever the means of communication the ability to leave the customer satisfied is the key.
The exact nature of the job will, of course, be different in each company but to be successful in this field there are certain basic requirements common to them all. The most important is the ability to find out what the customer needs and to help them meet that need either directly or by connecting them to the person or department who can, therefore good communication skills, verbal and written, are vital.
Other Key Skills and Customer Facing Attributes
Dealing directly with customers and helping to solve their problems can be very rewarding. You will need to learn the customer systems in order to record your interactions and update accounts. You may be handling information which is either personal, sensitive or confidential so discretion is essential. Whatever your exact tasks you will be an important part of the business driving sales by helping keeping customers happy.
With the variety of organisations operating in Hong Kong from sectors such as banking, technology, airlines, retail, utilities and many more there are vast opportunities in the field of customer services.
Hong Kong has evolved into an important global business hub, and as a result Customer Service jobs are in great demand with applicants often coming from all over the world. If you see yourself in such a role in the near future, the team at Page Personnel would like to hear from you. Just forward your CV on to us and don’t forget to set up an email job alert as well.
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Page Personnel (EA Licence No. 71375) is a brand name of Michael Page International (Hong Kong) Limited 米高蒲志國際(香港)有限公司 (Company No.176887, EA Licence No.73125) is part of the PageGroup. Office address: Suite 1803, Central Tower, 28 Queen's Road Central, Hong Kong