Save Job Back to Search Job Description Summary Similar JobsCustomer Services experience is a plusOpen to fresh graduatesAbout Our ClientOur client is one of the largest Hospitality Groups in Hong Kong with over 20 years experience providing top-tier travel advise to tourists. They are currently looking for a Customer Services Officer to provide professional travel recommendations to tourists. Please do not hesitate to apply if you are interested in this exciting opportunity!Job DescriptionHandle customer enquiries and complaints via face-to-face, emails and callsIdentify and resolve tourists issues in a professional and polite mannerProvide tourism guide recommendationsFollow guidelines provided by manager to ensure smooth daily operationThe Successful ApplicantDiploma holder or aboveFresh graduates are welcomeFace-to-face customer services experience is an advantageFluent in Cantonese, English and MandarinWhat's on OfferAttractive remuneration packageRenewable contract5-day work weekFast track promotionContract-end bonusContactErica AuQuote job refJN-022023-5930919Phone number+852 3602 2440Job summaryFunctionSecretarial & Business SupportSpecialisationCustomer ServicesWhat is your area of specialisation?Leisure, Travel & TourismLocationHong KongContract TypePermanentConsultant nameErica AuConsultant contact+852 3602 2440Job ReferenceJN-022023-5930919