Client Success Manager - Education Advisory Service

Hong Kong Island Permanent HK$27,000 - HK$32,000 per month (HK$324,000 - HK$384,000 per year) Work from Home or Hybrid
  • B2B sales role in the education sector
  • 3+ years in account servicing/ customer service

About Our Client

Our client is an European based organization that helps students discover future career pathways, apprenticeships and university courses, and teachers track their progress. Recently, they have expanded their business to the APAC region and they are looking for an experienced Client Success Manager to join their fast-growing team to increase the market share.

Job Description

  • Maintain close relationship with the school partners in Hong Kong via meetings and regular catch up calls
  • Act as the first point of contact when the partners have any enquires regarding the platform
  • Help with preparing the on boarding materials and report to the internal parties regarding any issues
  • Report directly to the Area Manager to increase the engagement rate of the region

The Successful Applicant

  • Bachelor degree holder in any discipline
  • Excellent command in English, Cantonese and Mandarin
  • 3+ years of relevant Customer Service experience in the education industry is a plus
  • Outgoing and down-to-earth personality

What's on Offer

  • Excellent compensation with frindge benefit
  • Flexible working environment (hybrid)
  • All-rounded role with resourceful support
  • International exposure
Jayne Hon
Quote job ref
Phone number
+852 3602 2439

Job summary

Account Manager
What is your area of specialisation?
Business Services
Hong Kong Island
Contract Type
Consultant name
Jayne Hon
Consultant contact
+852 3602 2439
Job Reference
Work from Home
Work from Home or Hybrid

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