Save JobEmail Job Back to Search Job Description Summary Similar JobsStable working hourHigh-net-worth customer account management exp.About Our ClientOur client is a private wine club based in France which provide the best wine from the finest wine producers to the finest wine lovers. With over 30 years experiences in serving high-net-worth customers, their members are all around the world, including France, UK, Hong Kong, Singapore, etc. Currently, there are nearly 100 of members in Hong Kong. They are currently looking for a Brand Ambassador to provide professional customer services experience to their member. If you have 3 years experiences in wine or luxury services, please do not hesitate to apply!Job DescriptionMaintain good relationship with members or their assistantHandle enquires and follow-up issue for membersCommunicate with wine producers from all around the worldArrange and prepare for club's events and activities, such as logistic issues, program set up, etcWork closely with internal department to ensure everything go smoothDevelop commercial strategies for club developmentThe Successful Applicant3+ years of experience in high-net-worth customer account managementWine or luxury service background is an advantageGood in Microsoft Excel, CRM system and ERPFluent in Cantonese, Mandarin and EnglishWSET certificate is an advantageWhat's on Offer20 Annual LeavesMedical plan includedAttractive remuneration packageMNC working environmentStable working hourWork from home policyContactErica AuQuote job refJN-112022-5831925Phone number+852 3602 2440Job summaryFunctionCustomer ServiceSpecialisationCustomer Service ManagerWhat is your area of specialisation?Leisure, Travel & TourismLocationHong KongContract TypePermanentConsultant nameErica AuConsultant contact+852 3602 2440Job ReferenceJN-112022-5831925Work from HomeWork from Home or Hybrid